A fake Apple customer service steals more than 1,000 euros from him


A new article published on The Denver Channel says that a user ofiPhone 13 living in the United States managed to have several hundred dollars stolen because of a scam perpetrated by interlocutors pretending to be Apple. It all starts when Cookie Pridemore encounters a technical problem with his mobile, preventing him from accessing the content of it.

Quickly, our victim understands that he cannot do anything about it and therefore decides to contact Apple support. To do this, she grabs her husband’s phone and performs a google search to find the helpline number. But when she is finally called, it is in fact a crook who picks up and manages to steal the American’s connection information by talking to her. In the end, she will see her Zelle account debited with three transfers of around $500 each.

How to avoid multiplying the risks?

Fortunately, there are several ways to effectively fight against this kind of scam. The first is simply to never share private information as a password to anyone. Ditto for your coordinates, which can via some processes of social engineering help to guess your codes.

You should also be aware that some malicious actors are able to pay to display their advertising false on search engines, when keywords like “Apple customer service” are typed. Result: their announcement appears at the top of the page, even in front of the official number of Cupertino, and it is therefore them that you find at the end of the line. Difficult to tell the difference between the good and the false link, as was the case in our case of the day.

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Otherwise, we advise you to always go through the application Apple Support which is precisely dedicated to this kind of incident. It is free, and can be found at the bottom of this article.

Dangers also on Mac

Beyond the iPhone, you should know that computers are also potential targets for this kind of scam. On macOS in particular, viruses can sometimes take control of your machine and steal your data and then demand a ransom. In other cases, it’s invasive ads that ruin your daily life.

To fight against such scourges, it is therefore best to go through a anti-virus. Many publishers claim to have some of the highest malware detection rates on the market, including Intego and Bitdefender, both of which are also compatible with iOS.

Apple Support
Apple Support

By: Apple

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