Robin Hood announced on his blog that he experienced an incident that affected data security.
The popular investment app Robin Hood, with some 7 million users worldwide, he revealed yesterday in a blog post that he was the victim of an attack that affected data security.
Below we translate the information from the blog, which began by acknowledging -five days later- what happened to them last week:
“Late on the night of November 3, we experienced a data security incident. An unauthorized third party gained access to a limited amount of personal information for a portion of our clients. According to our investigation, the attack has been contained and we believe that no Social Security numbers, bank account numbers or debit card numbers were exposed and that there have been no financial losses for any clients as a result of the incident. “
“The unauthorized party socially engineered a telephone customer service employee and gained access to certain customer service systems. At this time, we understand that the unauthorized party got a list of email addresses of about five million people and the full names of a different group of about two million people. “
“We also believe that for a more limited number of people, approximately 310 in all, additional personal information, including name, date of birth and zip code, was exposed, with a subset of approximately 10 customers revealing more extensive account details. . We are in the process of making appropriate disclosures to affected individuals. “
Hacker demanded payment
In addition, Robin Hood highlights that the hacker tried to profit financially from the company:
“After we contained the intrusion, the unauthorized party demanded an extortion payment. We immediately reported to law enforcement and continued to investigate the incident with the help of Mandiant, a leading external security firm. “
On the blog, the company’s chief security officer also spoke:
“As a company, safety comes first, we owe it to our clients to be transparent and act with integrity”, said Caleb Sima, security director for Robin Hood. “After a diligent review, alerting the entire Robinhood community of this incident is now the right thing to do.”
Cryptopotato remember that this is not the first time that Robinhood’s security has been compromised. He says the commission-free trading app was compromised last year, with nearly 2,000 users affected. It highlights that although the attackers gained access to customer login details outside of the app, the details were later used to divert the affected users’ funds off the platform.
It is worth remembering that In February of this year, the popular millennial trading platform reported that it grew by six million new clients in Robinhood Crypto, while in 2020 only 200,000 clients operated.
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