That the vehicles that come onto the market are getting better every day is a reality that we can verify for ourselves. However, there is always the occasional suspicious of those of the “if I do not see it, I do not believe it”. That is why today we bring you the latest results of the quality study 2022 of US Initial Quality Study (IQS) promoted by J.D. Power.
This study reaches its 33rd edition. It examines the problems experienced by new vehicle customers during the first three years of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with lower scores reflecting higher quality.
The study covers 184 problem areas specific. They are divided into nine main categories: climate control; driving assistance (new for 2022); driving experience; Exterior; features/controls/screens; information and entertainment; inside; Powertrain; and seats. More than 230 questions are asked of almost 30,000 buyers.
In 2022 the study has been redesigned to include all the features and technology that are available in current vehicles. It now also measures whether owners find their vehicle as attractive as when they first bought it. It also reflects what updates of software It has been realized.
The MY2019 vehicles measured in this year’s study were examined for the first time in the 2019 IQS. Seven of the top 10 ranked brands in the 2019 IQS are among the top 10 ranked brands in this year’s study.
Curiosities of the study 2022
Korean car brands KIA, Genesis Y hyundai they have earned three of the top four rankings in the newly redesigned study. Buick Y Toyota they also make the list of brands with the fewest reported problems. There are some key findings in the 2022 study:
- Generalist vehicle owners experience fewer problems. General brands have an average of 190 problems per 100 vehicles (PP100). That’s 14 PP100 less than the marks premium (204 PP100). the marks premium they tend to incorporate more technology into their vehicles. This increases the likelihood of problems occurring. At the same time, the build quality of mainstream vehicles has improved considerably and now matches that of the brands. premium.
- Infotainment systems remain the most problematic area. It is with an average of 51.9 PP100. More than twice as many problems as the next highest category. Seven of the top 10 problem areas in the study are related to infotainment. These include speech recognition (8.3 PP100); connectivity Android Auto/Apple Car Play (5.4 PP100); Bluetooth (4.5 PP100); absence of USB ports (4.2 PP100); navigation systems (3.7 PP100); touchscreen/HUD/instrumentation (3.6 PP100); and inaccurate/outdated navigator map (3.6 PP100).
- most reliable model. For the second year in a row, the Porsche 911 is the highest-ranked model in the study. This is the third time in the last four years that the 911 has won this “prize”, a remarkable achievement.
Top ranked brands
Kia It ranks highest in the overall reliability ranking, with a score of 145 PP100. This is the first year that the company has led the overall ranking. It ranked third in the overall standings in 2021. Other top-ranking generalist brands are Buick (147PP100), hyundai (148PP100), Toyota (158PP100) and Dodge (166 PP100) .
Genesis (155 PP100) ranks first in the segment premiumfollowed by lexus (159PP100), porsche (162PP100), Cadillac (168PP100) and Lincoln (180PP100). General Motors and Toyota each receive five segment awards; while hyundai receives three segment awards for the KIA Sorento and Hyundai Santa Fe and Sonata.
General Motors Company receives segment awards for the Buick Encore, Buick Envision, Chevrolet Impala, Chevrolet Silverado HD and Chevrolet Suburban. On the other hand, Toyota Motor Company receives segment awards for the Lexus NX, Lexus RX, Lexus UX, Toyota Corolla and Toyota Tundra. The study was conducted from July 2021 to November 2021.